Privacy Policy

Last Updated: July 2026

At ARQON, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.


Information We Collect

When you visit our website, place an order, or contact us, we may collect information including:

  • Name

  • Email address

  • Shipping address

  • Billing address

  • Phone number (if provided)

  • Payment information

  • Order history

  • IP address

  • Browser and device information

Payment information is processed securely through trusted third-party payment providers. ARQON does not store your full payment card details.


How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and customer experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Respond to customer inquiries

With your permission, we may also send promotional emails regarding new products, special offers, and company updates.


Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences

  • Analyze website traffic

  • Improve website performance

  • Personalize your shopping experience

You may disable cookies through your browser settings; however, doing so may affect certain website features.


Sharing Your Information

We do not sell your personal information.

We may share information with trusted third-party service providers that help us operate our business, including:

  • Payment processors

  • Shipping carriers

  • Analytics providers

  • Email marketing platforms

  • Customer support services

These providers only receive the information necessary to perform their services.


Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable methods to protect your data, no method of online transmission or electronic storage is completely secure.


Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.


Marketing Communications

If you subscribe to our newsletter, you may receive occasional promotional emails from ARQON.

You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.


Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access your information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent for marketing communications

To exercise these rights, please contact our support team.


Children's Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

Any updates will be posted on this page with the revised "Last Updated" date.


Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact our customer support team.

We typically respond to all inquiries within 4–12 hours during normal business hours.